Customer Care

Here for You

Our in-house representatives are here to assist you with all of your Propell equipment needs. Our qualified staff takes pride in their support services, and are passionate about ensuring the quality and longevity of all Propell products. We value our customers and do everything we can to ensure your complete satisfaction with our company, products and services.

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Propell Customer Care

Warranty

Acquiring equipment from Propell not only gives you the benefit of a partner who will innovate with you and for you, but our customer care and warranty program keeps your product supported for the duration of the useful life of the products we create. Our dedicated customer care representatives provide all the necessary training, warrantee and aftermarket sales support needed to keep your equipment performing at its best.

Field Service

Propell’s team of experts are always available to get you back in to operation. From upgrades to repairs, our service technicians are available around-the-clock to make the trip on-site or to your facility.

Product Support

We provide ongoing assistance to all of our customers – with us, customer service does not end at the time of purchase; we’re always available to help.

Training

Our in-house experts are available to help train your team in using your equipment. We offer on and off-site training for all products.

Parts

Propell offers competitive OEM pricing, to ensure our customers can rely on us for all parts enquiries.